Terms and conditions
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You cannot cancel once the repair has started.
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The customer will be responsible for the cost of returning the vessel, including cancellations after the actual item has been sent and return shipping costs for vessels that cannot be repaired.
Chipping
crack
If it is damaged
How to measure the repair part
The area of the "rectangular frame" that the chipped part will be placed in will be measured both inside and outside, and the fee will be calculated based on the total area (length x width).
<Outside: ①×②> + <Inside: ③×④>
If there are multiple chips, we will calculate the price for each one and then add up all the prices. If there are multiple chips, we will give you a discount of 1,100 yen for each chip from the second chip onwards.
The price list for chipping can be found below.
<Price Simulation>
(Example) Repair details: 2 chips, Finish: Gold eraser powder
1st place: [Outside] Height 4mm, Width 6mm, [Inside] Height 3mm, Width 4mm
Second place: [Outside] Height 6mm, Width 8mm, [Inside] Height 2mm, Width 3mm
*After calculating the amount of each missing piece, add them all together.
*There are two chips, so one of them will be discounted by 1,100 yen.
1st place: [Outside: 4mm x 6mm = 24㎟+] + [Inside: 3mm x 4mm = 12㎟ ] = 36㎟ → 5,720 yen
Second place: [Outside: 6mm x 8mm = 48㎟+] + [Inside: 2mm x 3mm = 6㎟ ] = 54㎟ → 5,720 yen
Total: 5,720 yen + 5,720 yen - 1,100 yen (multiple discounts) = 10,340 yen
crack
How to measure the repair part
A string is placed over the crack, the length is measured, and the fee is calculated from the total.
<Outside: ①> + <Inside: ②>
If there are multiple cracks, we will add up all the lengths and charge you that amount.
Please see below for our price list.
<Price simulation>
(Example) Repair: 2 cracks, Finish: Gold eraser powder
1st: [Outer] 25mm, [Inner] 30mm
2nd: [Outer] 35mm, [Inner] 40mm
*The total length of all cracks (inside and outside) is calculated.
1st: 25mm+30mm=55mm
2nd: 35mm+40mm=75mm
Total: 55mm+75mm=130mm → 7,870 yen
Crack
How to measure the repair part
A string is placed around all outside sides of the crack (the side with the base if it is a vessel), the length is measured, and the fee is determined from the total.
<Device body: ①> + <Fragment A: ②> + <Fragment B: ③> + <Fragment C: ④>
An additional charge will be added for the number of broken pieces (including the vessel itself).
If the piece is split in half like this, measure both sides of the split from the outside of the piece (the high side in the case of a vessel) as shown in ① and ②.
The price list for cracking can be found below.
<Price simulation>
(Example) Repair details: 4 broken pieces (including the vessel itself), Finish: Gold eraser powder
Device body: 50mm, Fragment A: 20mm, Fragment B: 40mm, Fragment C: 30mm
Number of broken pieces: 4 pieces (including the vessel itself) → 1,100 yen
[Unit: 50mm] + [Fragment A: 20mm] + [Fragment B: 40mm] + [Fragment C: 30mm] = 140mm → 8,580 yen
Total: 1,100 yen + 8,580 yen = 9,680 yen
OPTION
Option
The following items will incur an additional fee:
Yakishime/ Total repair cost +10%
Glass/ Total repair cost +10%
Special items (shape, texture) / Total repair cost +10%
Penetration/ Total repair cost +10%
Cloth cover (for handles and grips)/
+3,000 yen per location
others
・For chips, -1,100 yen per chip after the second chip
・Cracks cannot be repaired from the inside / -15%
・For complex damage, we will assess the item and determine the cost.
Kintsugi Finishing Types
